Noticeboard

COVID-19 VACCINE.

Please DO NOT call the surgery to ask when you will be able to receive your vaccination. Rest assured that we will contact you when we are able to vaccinate you.                                                                                                                                                                                    

 


 Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.


Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.


Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 


Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.

 

Practice Management

Penny AshbeePenny Ashbee

Practice Manager Having been with the Practice for more than 30 years I have seen many changes. My role throughout the years has been very varied but has always been exciting and challenging! I have come to know many patients personally over the years, watching some of them grow up and go on to have families of their own. The Practice team strive to provide a high standard of service. As the Practice Manager I oversee the day to day running of the practice which includes liaising with the Clinical Commissioning Group[CCG], health care professionals including our own doctors and nurses, administrative staff and of course dealing with all aspects of patient care. I also have a strategic planning role together with the partners.

Administration

The Practice Secretarial and Administration Team Provide support to the doctors and manage referrals and requests made under the Freedom of Information Act.

Responsibilities include the vital job of making sure accurate data is recorded on your electronic clinical record and booking your appointments to the hospital via the electronic e-referral system.

 

Freedom of Information requests should be made to:

 

Practice Secretary

Barrack Lane Medical Centre

1 Barrack Lane

Ipswich IP1 3NQ

Tel: 01473 252827

Reception

Care Navigators

Our Care Navigators are the lynch-pins of our team. They have the tremendously difficult job of making sure you see, speak to, or contact the member of the practice team you need to.

As we actually offer nearly a 1000 appoinments per week they have to be incredibly efficient especially as they also have to help you with prescriptions and test results.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website