Zero Tolerance & No Excuse for Abuse
Our staff are here to help and will always try to be as polite and helpful as possible even during difficult times. Staff should be able to come to work without fear of violence, abuse, harassment or discrimination from patients or their relatives.
We have a zero tolerance policy against such behaviours and shouting, swearing or threatening behaviour will not be tolerated under any circumstances.
We have the right to remove patients from our practice list and sometimes it may be necessary to notify the police.