Noticeboard

COVID-19 VACCINE.

Please DO NOT call the surgery to ask when you will be able to receive your vaccination. Rest assured that we will contact you when we are able to vaccinate you.                                                                                                                                                                                    


 FLU VACCINATIONS

This year’s Flu Clinics will be different due to Covid-19.   You will NOT be able to just turn up as in previous years.
If you have still not had your vaccination, please contact reception to book an appointment.  We ask that you attend on your own where possible and remember to wear a face covering when you attend the appointment.                                                                                                                                                             

 Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.


Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.


Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 


Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.

 

Your Responsibilities



    • applesmileWe ask that you extend the same courtesy and politeness to the practice team as you would expect to receive.

    • Please do everything you can to keep appointments, tell us as soon as possible if you cannot. If you are a new patient please be ready to tell us details of your past illnesses, medication, hospital admissions and other relevant details.

    • While privacy will be respected by staff, it would be helpful if you could indicate the type of appointment you require.

    • Please try to call outside the peak surgery times for non-urgent requests. Monday morning is always very busy, so avoid if at all possible!

    • Please do not call out of hours, except in real cases of emergency. Whenever possible it is best to wait for the practice to open the next day.
    • You are responsible for your own health and that of your children. You should take appropriate action and advice.

    • You should not expect to be given a prescription every time you visit the doctor.

    • It is always the right of patients to transfer to another practice if they wish.



 

 
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