Please DO NOT call the surgery to ask when you will be able to receive your vaccination. Rest assured that we will contact you when we are able to vaccinate you.                                                                                                                                                                                    


This year’s Flu Clinics will be different due to Covid-19.   You will NOT be able to just turn up as in previous years.
If you have still not had your vaccination, please contact reception to book an appointment.  We ask that you attend on your own where possible and remember to wear a face covering when you attend the appointment.                                                                                                                                                             

 Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.


Telephone Consultations & Advice

contact usMany medical problems can be resolved by telephone, saving you the need to make a time-consuming visit to the surgery. These can be booked with a doctor or a nurse.

There are 2 types:

Same Day: A clinician will ring you back the same day. It will be a member of our on The Day Team.

Advance: If you want to speak to a particular person, the clinician will ring you back on the pre-arranged day. Please make sure we have your up to date contact details.

Q What sort of problems are suitable for telephone consultations?
Advice on Acute but non-serious illnesses -  In fact most things that don’t require a hands-on examination. Some examples are: medical advice, medication queries, to review progress with simple drugs such as hayfever treatments or creams or pain killers. If your clinician feels that you need a face to face appointment then we will always arrange one for you.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website