If you have still not had your vaccine, or are due to have your booster, please call our COVID admin line on 01473 694466 to make an appointment.  Vaccinations are being done at Ivry Street Medical Practice but you can also have this done at one of the COVID walk-in Centres (one of which is at Gainsborough Clinic).  Pharmacies also offer COVID Vaccinations.


Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.


Online Services

Barrack Lane Medical Centre

Online Services for Patients

Patients can book and cancel appointments, order repeat prescriptions and view details about their medications, allergies and adverse reactions on line. From April 2016 NHS England requires us to extend this service to enable patients to view detailed coded information held in their medical records on line.

In preparation for applying for Online Access there are some important things to consider. Please read the attached information leaflet Online Services Records Access Patient Information Leaflet “It’s Your Choice” Information is also available at NHS UK using this link.

If you wish to register please come to reception to collect the registration form or download it here. If you already have access to appointments and prescriptions online you will still need to complete the form and provide the necessary ID to access your records online.

Bring the completed form to the surgery with one form of photo ID and a second form of ID showing your current address (document must not be more than 3 months old) from the list below:

One forms of VALID photo ID from the following list:

    • Photograph UK driving licence
    • Passport
    • Student Card
    • Disabled badge
    • NHS Card

One form of VALID confirmation of address (not more than 3 months old)

    • Bank Statement
    • Credit card statement
    • Building Society statement
    • Mortgage statement
    • P60
    • P45

If you are unable to provide the required ID please contact the surgery to discus.

Proxy Access

This service can be provided for parents/guardians of children under the age of 14 and parent/guardian will be required to complete the Proxy Access Consent Form. This service is only available for children up to the age of 14 when access will automatically be restricted by the IT system.


Access to this service can be provided to relatives or carers of our patients with the informed consent of that patient and if it is in their best interest. If you wish to apply for Proxy Access to a patients records please contact reception to discuss the process.

Full online access to patient records

The current contractual requirement of GP practices is to provide detailed coded online access for patients. The 2020/2021 GP contract does add in a requirement to provide full online access to patients on the condition that appropriate redaction software is available. Unfortunately, due to the pandemic, national work on the redaction software has been pushed back and so there is no appropriate redaction software available.


Our Data Protection Officer has been working in the background to raise concerns over a conflict between adhering to data protection legislation and complying with full online access requests. This is because full online access is a type of subject access request. There is a legal obligation on GP Practices to ensure that the exemptions set out in law are adhered to. For example, third party, serious harm, and child abuse exemptions. Determining whether an exemption applies requires specialist knowledge and training, currently, when a request is submitted, dedicated staff have time to go through the record to confirm whether an exemption applies, this can include requiring input from DPO, and third-party health or social care organisations involved in patient care.


Due to the current pandemic, the practice does not have the resources to provide this specialist training to all staff and support them to be able to navigate complex exemptions for every patient upload in a timely manner. Therefore, in line with guidance from our DPO we are pausing full online records access.


The practice is happy to provide you with a copy of your records through the usual request route when you need them, and we can provide you with detailed coded access should you not already have this.


More Information is also available at NHS UK


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website