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Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.

When you need to be seen  

We will offer you a same day appointment with a member of our On the Day Team. Appointments can be arranged by calling the surgery direct or can be booked on line. Our On the Day team are supported by a designated Duty Doctor who is available for urgent problems.

To save a time consuming trip to the surgery...

Our clinicians are available each day for telephone consultations and to provide advice.

When you need a follow-up appointment or are asked to come back...

Our reception staff will organise a telephone assessment for you, with a clinician of your choice, who will call you back to discuss your needs and arrange a face to face appointment if you agree that one is needed. 

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.

 

My Care Record

My Care Record enables health and care professionals who are directly involved in your care to access the information they need to look after you, even if they work for different organisations or in different locations. This could include GPs, hospital-based clinicians, nurses, health visitors and social workers.

It provides an agreement between all health and care organisations involved to ensure that your information is safe and only used to improve the care you receive. Secure computer systems allow health and care professionals to access records held by other services involved in your care when they are directly providing care to you.

In some cases, information is relayed so that the person providing care to you can view information from your record at a different organisation on their own system. For example, a doctor within an emergency department could see the relevant information about any medical conditions you may have from your GP record to treat you more quickly.

In other cases, different health and care services use the same computer system and therefore professionals can directly access your record.

If you would like more information on My Care Record please click Here



 
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