This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.

When you need to be seen...   

We will offer you a same day appointment with a member of our On the Day Team. Appointments can be arranged by calling the surgery direct or can be booked on line. Our On the Day team are supported by a designated Duty Doctor who is available for urgent problems.

To save a time consuming trip to the surgery...

Our clinicians are available each day for telephone consultations and to provide advice.

When you need a follow-up appointment or are asked to come back...

Our reception staff will organise a telephone assessment for you, with a clinician of your choice, who will call you back to discuss your needs and arrange a face to face appointment if you agree that one is needed. 

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also text us to cancel your appointment on:

07757 006431  Barrack Lane 

07757 006363 Stoke Park

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.

 

Home Visits

first_aid_bagPlease ring by 10.30 AM if at all possible to enable us to prioritise and plan.

Generally only for genuinely housebound patients or the terminally ill.

Please give the receptionist as much information as possible.

The doctor will ring you before deciding on the visit.

Lack of transport is not a reason for a home visit: please arrange for someone to bring you to the surgery.

 


Q: Why do you prefer to see people at the surgery, when it is often easier and more convenient for patients to request a home visit?

 

It is mostly a time issue, though improved examination and testing facilities at the surgery can often be relevant. For example, in the 2 hours is takes to do 3 home visits, including writing them up on the practice computers, we can see 12 patients at the surgery.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website