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Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.

When you need to be seen...   

We will offer you a same day appointment with a member of our On the Day Team. Appointments can be arranged by calling the surgery direct or can be booked on line. Our On the Day team are supported by a designated Duty Doctor who is available for urgent problems.

To save a time consuming trip to the surgery...

Our clinicians are available each day for telephone consultations and to provide advice.

When you need a follow-up appointment or are asked to come back...

Our reception staff will organise a telephone assessment for you, with a clinician of your choice, who will call you back to discuss your needs and arrange a face to face appointment if you agree that one is needed. 

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also text us to cancel your appointment on:

07757 006431  Barrack Lane 

07757 006363 Stoke Park

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.


Data Sharing

Important Information for Patients


Summary Care Record (professional healthcare use only)

A Summary Care Record is an electronic record which contains information about the medicines you take, allergies you suffer from and any adverse reactions to medicines you have had.

Having this information stored in one place makes it much easier for healthcare staff to treat you in an emergency, or when the surgery closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe.

Only healthcare staff involved in your care will be able to see your Summary Care Record. 

You will always be asked before anyone accesses your record.

If you wish to opt out of this service please let reception know – but please bear in mind that information is only ever shared between healthcare professionals for your benefit.


Care Data (data extraction and research)

All households in England should have received a leaflet through the post about this project.


Information about you and the care you receive will in future be shared, in a secure system, by healthcare staff to support your treatment and care.


Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure that nationally we provide the best care possible for everyone.


The NHS plan to use this information to improve services. Linking information from all the different places where you receive care, such as your GP, hospital and community service, provides a fuller picture and so allows us to compare the care you have received in one area against the care you received in another, so we can see what works best.


You do have a choice.


If you are happy for your information to be used in this way you do not have to do anything.


If you have any concerns however or wish to prevent this from happening, please speak to a member of our reception team or download a copy of the leaflet “How information about you helps us to provide better care”.


To 'opt out' you will need to complete a form (available from the surgery) and return it to us:


Patient access to their GP computerised record


At present patients can make an appointment and are able to view their medication and order a repeat prescription on-line.


By March 15 it is our intention that our patients will also be able to view, export or print summary information from their records:

  • Medications
  • Allergies
  • Any information agreed between you and your GP


We are working to achieve this now and more information will be published shortly.


GP to GP Record Transfer

When you register at the practice or move from this practice to another your records will now be sent to your new GP electronically.

This makes the process quicker, and your new surgery will have access to your computerised record much faster than the paper based system previously in use.


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