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Noticeboard

FLU 

If you are entitled to a flu vaccination please make an appointment with reception.

Named GP

All patients registered at Barrack Lane Medical Centre hold a practice wide registration. This means you can elect to be seen at either Barrack Lane or Stoke Park site. Every patient is allocated a named GP, but this does not prevent you from seeing the clinician of your choice if they have availability. If you would like more details please contact us or ask at reception.

When you need to be seen...   

We will offer you a same day appointment with a member of our On the Day Team. Appointments can be arranged by calling the surgery direct or can be booked on line. Our On the Day team are supported by a designated Duty Doctor who is available for urgent problems.

To save a time consuming trip to the surgery...

Our clinicians are available each day for telephone consultations and to provide advice.

When you need a follow-up appointment or are asked to come back...

Our reception staff will organise a telephone assessment for you, with a clinician of your choice, who will call you back to discuss your needs and arrange a face to face appointment if you agree that one is needed. 

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also text us to cancel your appointment on:

07757 006431  Barrack Lane 

07757 006363 Stoke Park

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.

 

Online Services

Barrack Lane Medical Centre

Online Services for Patients

Patients can book and cancel appointments, order repeat prescriptions and view details about their medications, allergies and adverse reactions on line. From April 2016 NHS England requires us to extend this service to enable patients to view detailed coded information held in their medical records on line.

In preparation for applying for Online Access there are some important things to consider. Please read the attached information leaflet Online Services Records Access Patient Information Leaflet “It’s Your Choice” Information is also available at NHS Choices using this link.

If you wish to register please come to reception to collect the registration form or download it here. If you already have access to appointments and prescriptions online you will still need to complete the form and provide the necessary ID to access your records online.

Bring the completed form to the surgery with one form of photo ID and a second form of ID showing your current address (document must not be more than 3 months old) from the list below:

One forms of VALID photo ID from the following list:

    • Photograph UK driving licence
    • Passport
    • Student Card
    • Disabled badge
    • NHS Card

One form of VALID confirmation of address (not more than 3 months old)

    • Bank Statement
    • Credit card statement
    • Building Society statement
    • Mortgage statement
    • P60
    • P45

If you are unable to provide the required ID please contact the surgery to discus.

Proxy Access

This service can be provided for parents/guardians of children under the age of 14 and parent/guardian will be required to complete the Proxy Access Consent Form. This service is only available for children up to the age of 14 when access will automatically be restricted by the IT system.

 

Access to this service can be provided to relatives or carers of our patients with the informed consent of that patient and if it is in their best interest. If you wish to apply for Proxy Access to a patients records please contact reception to discuss the process.

 

More Information is also available at NHS Choices

 



 
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